Terms Of Use

Effective Date: 04 November 2024

Welcome to mozo.co.za (the “Website”), owned and operated by LeadRobot (Pty) Ltd, trading as MoZo (“we,” “us,” “our,” or “MoZo”). By accessing or using this Website, you (“user,” “you,” or “your”) agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our Website.

1. Eligibility

The Website is intended for use by residents of South Africa who are at least 18 years old. By accessing or using this Website, you confirm that you meet these eligibility requirements.

2. Services Provided

MoZo provides information on rent-to-own devices, including mobile phones, laptops, e-bikes, and related services for employees and captive groups in South Africa. The use of this Website does not constitute a contractual agreement for these services, which are offered through separate enrollment processes.

3. User Responsibilities

By using this Website, you agree to:

  • Use the Website for personal, non-commercial purposes only.
  • Comply with all applicable laws and regulations when accessing and using the Website.
  • Provide accurate, current, and complete information when interacting with MoZo through the Website.

4. Prohibited Uses

You may not:

  • Engage in any unauthorized use of the Website or attempt to access any parts of the Website not intended for public use.
  • Interfere with or disrupt the Website’s operation or security, including by introducing viruses or harmful code.
  • Use the Website for any unlawful or prohibited purpose, including fraudulent activities or misrepresentation.

5. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the Website are the exclusive property of MoZo or its licensors, unless otherwise noted. Unauthorized use of the content or materials on the Website is prohibited.

6. User Content

If you submit or share any content through the Website, you grant MoZo a non-exclusive, royalty-free, perpetual license to use, modify, and display that content as necessary to provide our services. You are responsible for the accuracy and legality of any content you submit.

7. Privacy

Your privacy is important to us. MoZo adheres to South Africa’s Protection of Personal Information Act (POPIA) to safeguard your personal information. By using this Website, you agree to the collection and use of your information as outlined in our Privacy Policy, which forms part of these Terms of Use.

8. Third-Party Links

Our Website may contain links to third-party websites. MoZo is not responsible for the content, privacy practices, or other activities of these third-party websites. Accessing these links is at your own risk, and you should review their terms of use and privacy policies.

9. Disclaimer of Warranties

The Website and its contents are provided “as is” and “as available,” without warranties of any kind. MoZo makes no representations or warranties regarding the accuracy, reliability, or completeness of the Website’s content, nor does it guarantee uninterrupted or error-free access.

10. Limitation of Liability

To the fullest extent permitted by South African law, MoZo and its directors, employees, and affiliates shall not be liable for any damages, losses, or liabilities arising from or related to your use of the Website, including direct, indirect, incidental, consequential, or punitive damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless MoZo, its affiliates, and its employees from any claim, liability, damage, or expense arising from your use of the Website or violation of these Terms of Use.

12. Modification of Terms

MoZo reserves the right to modify these Terms of Use at any time. Any changes will be effective upon posting the updated Terms of Use on the Website. Continued use of the Website following such changes constitutes your acceptance of the new Terms of Use.

13. Governing Law

These Terms of Use are governed by the laws of South Africa. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.

14. Contact Information

For any questions or concerns regarding these Terms of Use, please contact us at:

LeadRobot (Pty) Ltd, trading as MoZo
Email: support@mozo.co.za
Address: 80 Strand Street, Cape Town, 8001

Privacy & Cookies

Effective Date: 04 November 2024

LeadRobot (Pty) Ltd, trading as MoZo (“we,” “us,” “our,” or “MoZo”), respects your privacy and is committed to protecting the personal information you share with us through mozo.co.za (the “Website”). This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your information in compliance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

1.1. Personal Information:
We may collect personal information you provide directly through our Website, such as your name, email address, phone number, and any additional details needed to provide our rent-to-own services.

1.2. Automatically Collected Information:
We collect certain information automatically when you visit our Website, including your IP address, browser type, device information, pages visited, and browsing activity. This information helps us improve the Website’s performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process inquiries and manage interactions related to our rent-to-own services.
  • Improve our services and personalize your experience on the Website.
  • Send you service-related updates, offers, and relevant marketing communications if you have opted in.
  • Comply with applicable legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information:

  • With trusted service providers who assist us in operating the Website or conducting our business, under confidentiality agreements.
  • When required by law, to protect our rights, or as necessary to comply with a legal process.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

4.1. What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us understand how visitors interact with our Website, enhance user experience, and serve relevant advertisements.

4.2. Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functionality of the Website.
  • Performance Cookies: Help us understand how users navigate the Website to improve performance.
  • Targeting Cookies: Used to deliver relevant ads and measure ad performance.

4.3. Managing Cookies:
You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our Website.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under POPIA

As a resident of South Africa, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate, outdated, or incomplete information.
  • Withdraw consent for the processing of your personal information, where applicable.
  • Object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us at [Insert contact email].

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once your information is no longer needed, it will be securely deleted or anonymized.

8. Third-Party Links

Our Website may contain links to external sites. This Privacy & Cookie Policy does not cover the practices of those websites, and we encourage you to review their privacy policies before sharing your information.

9. Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a minor, we will promptly delete it.

10. Updates to This Policy

We may update this Privacy & Cookie Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the Website after changes indicates acceptance of the revised policy.

11. Contact Us

For questions, concerns, or requests related to your privacy or this policy, please reach out to us:

LeadRobot (Pty) Ltd, trading as MoZo
Email: support@mozo.co.za
Address: 80 Strand Street, Cape Town, 8001